Terms of service

These terms govern your use of Show Sources, operated by Show Sources Ltd.("we", "us"), a company registered in England and Wales. By creating an account or using the service you agree to these terms. If you don't agree, please don't use the service.

1. The service

Show Sources provides a journalist directory, pitch composer, inbox, and related tools for public-relations work. We may add, change, or remove features at any time, but won't materially reduce paid features without 30 days' notice.

2. Your account

• You must be at least 18 years old and able to enter into binding contracts.
• You're responsible for everything that happens under your account.
• Keep your password secure. Tell us immediately if you suspect unauthorized access.
• One person per account. Sharing logins is not permitted on individual plans.

3. Acceptable use

You agree NOT to:

• Send spam, harassment, threats, or unlawful content via Show Sources.
• Scrape, mass-export, or republish the directory.
• Use the service to compete with Show Sources (e.g., to build another journalist database).
• Reverse-engineer or attempt to extract source code.
• Bypass rate limits, authentication, or other technical restrictions.
• Use the service in ways that violate applicable law in your jurisdiction.

We may suspend or terminate accounts that violate these rules, with or without notice depending on severity.

4. Pitching conduct

Show Sources is a tool for legitimate press relations. When sending pitches you agree to:

• Honor opt-outs and unsubscribe requests immediately.
• Identify yourself accurately — no spoofed sender names.
• Send relevant, on-beat pitches. Mass-blasting unrelated content is grounds for suspension.
• Comply with anti-spam laws (CAN-SPAM, CASL, UK PECR, EU GDPR/ePrivacy).

5. Subscriptions and billing

• Plans renew automatically until cancelled.
• You can cancel any time from workspace settings — your plan stays active until the end of the current billing period.
• Refunds are at our discretion; we generally don't pro-rate mid-period cancellations.
• Prices are exclusive of VAT and applicable taxes, which are added at checkout based on your billing address.
• We may change pricing for new billing cycles with at least 30 days' notice.

6. Your content

You own everything you put into Show Sources — pitches, lists, templates, replies. We need a limited license to store, process, and display that content for the purpose of running the service. We won't use your content to train AI models or share it with anyone outside the sub-processors listed in our privacy policy.

7. AI features

The AI pitch composer is a drafting aid. You are responsible for reviewing and approving every message before it's sent. AI-generated text may contain inaccuracies, biases, or unsuitable phrasing — read it carefully. We are not liable for the content of pitches you choose to send.

8. Service availability

We aim for 99.9% uptime but don't guarantee uninterrupted service. Scheduled maintenance is announced in advance where reasonably possible.

9. Disclaimer & liability

The service is provided "as is". To the maximum extent allowed by law, our total liability for any claim is limited to the fees you paid us in the 12 months preceding the claim. We're not liable for indirect, consequential, or punitive damages, including lost profits or lost opportunity.

Nothing in these terms limits liability for fraud, gross negligence, or anything else that can't be excluded under English law.

10. Termination

You can close your account any time from settings. We can suspend or close accounts for breach of these terms. After termination we delete your data per the retention schedule in our privacy policy.

11. Changes to these terms

We may update these terms. Material changes (new restrictions, increased fees, reduced features) get at least 30 days' email notice to active members. Non-material changes (typo fixes, contact info) take effect immediately.

12. Governing law

These terms are governed by the laws of England and Wales. Any dispute will be heard in the courts of England, except where local consumer-protection law requires otherwise.

13. Contact

legal@showsources.example
Show Sources Ltd, 25 Old Street, London EC1V 9HL, United Kingdom.